Your privacy is not just words in a formal document — it is a core value that guides every operational decision at Pendawa88. This policy explains honestly and clearly how we manage your personal data.
Here's exactly how we protect every user's personal information
All data transmitted between your device and Pendawa88's servers is protected with 256-bit SSL encryption — the same technology used by banking institutions and governments worldwide.
Pendawa88 has never and will never sell, rent, or trade user personal data to any third party for marketing or other commercial purposes.
You have the right to request, amend, or delete your personal data at any time. Our team will process each request within the timeframe stipulated by the PDPA.
User data is stored on servers protected by multi-layered firewalls, with 24/7 security monitoring and regular backups to ensure no data loss.
Only authorised staff with a legitimate work need may access user data — and every access is logged for internal audit purposes.
All data processing operations at Pendawa88 comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We undergo periodic compliance reviews conducted by independent experts.
This Privacy Policy explains how Pendawa88 ("we", "Platform") collects, uses, stores, and protects your personal information when you register or use any of our services — whether through the official website or mobile app.
By using the Pendawa88 platform, you agree to the data protection practices described in this policy. We encourage you to read this document from start to finish to fully understand your rights.
Pendawa88 collects your personal information through several means, depending on how you interact with our platform. Information collected includes:
| Data Category | Example Information | How It's Collected |
|---|---|---|
| Personal Identity | Full name, date of birth, gender, identification card number | Registration form, KYC |
| Contact Information | Email address, phone number | Account registration |
| Financial Data | Bank account information, transaction records | Deposit/withdrawal process |
| Technical Data | IP address, device type, web browser, operating system | Automatically upon access |
| Usage Data | Game history, activity logs, user preferences | Automatically during play |
We collect and process your personal data only for legitimate and necessary purposes. Each purpose is directly related to delivering the best service to you as a pendawa88 user.
We do not use your data for third-party marketing purposes. Any marketing communications from pendawa88 itself are sent only to users who have given consent.
User data security is pendawa88's absolute priority. We invest continuously in security infrastructure and staff training to ensure your data remains protected at all times.
While we take all reasonable measures, no system is 100% breach-proof. We therefore also encourage users to practice personal security habits, such as using strong passwords and not sharing login credentials.
Pendawa88 does not share user personal data with third parties except in the following limited situations, and all sharing is conducted with appropriate safeguards:
Please note: pendawa88 never shares user data for advertising purposes, third-party analytics for commercial gain, or any purposes not stated in this policy.
Pendawa88 uses cookies and similar tracking technologies to enhance the user experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality.
Under Malaysia's PDPA and Pendawa88's policy, you have the following rights regarding your personal data:
Request a copy of the personal data we hold about you within 14 working days.
Request correction of inaccurate or incomplete data in our records.
Request deletion of your data in certain circumstances, subject to legal retention obligations.
Object to the processing of your data for specific purposes, including marketing communications.
Request your data in machine-readable format for transfer to other platforms.
Request us to restrict processing of your data in certain situations during investigations.
To exercise any of the above rights, contact our Privacy Officer by email at [email protected]. We will respond within 7 business days.
Pendawa88 retains your personal data only for as long as necessary to fulfill the stated purposes or to comply with relevant legal requirements.
Once the retention period expires, data is securely deleted using methods that ensure it cannot be recovered.
Pendawa88 is an entertainment platform dedicated to users aged 18 years and above. We do not intentionally collect or process personal data of individuals under 18 years of age.
If we discover that personal data of children or minors under 18 years of age has been collected without parental or guardian knowledge, we will immediately delete such data and close the account in question. Parents or guardians with concerns regarding this matter are encouraged to contact us directly.
If you become aware that someone under 18 years of age has registered an account, please notify us immediately through our support channels so that prompt action can be taken.
Pendawa88 reserves the right to amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements in how we protect user data.
When a material amendment occurs, we will:
Continued use of the pendawa88 platform after the effective date of amendments is deemed as your acceptance of the updated policy.
If you have any questions, concerns, or wish to exercise your privacy rights, you may contact pendawa88's Data Protection Officer (DPO) through the following channels:
We are committed to responding to every privacy-related inquiry within 7 working days. For more complex cases such as data deletion requests or PDPA compliance issues, resolution time may take up to 30 working days.
Your privacy is our priority. We take every inquiry or complaint regarding the protection of your personal data seriously.
Answers to the most frequently asked questions about privacy at Pendawa88
With full encryption, no data selling, and transparent user controls, you can play with peace of mind knowing your privacy is fully protected.
Complies with Malaysia PDPA · 256-bit SSL Encryption · No Data Selling